To be eligible, you must: have a diagnosed medical condition that will appear on your medical records or that you have discussed with your doctors (e.g., chronic pain, anxiety, PTSD). Ideally have tried two licensed prescription medications or conventionally recommended treatments such as physiotherapy, CBT, or psychotherapy. Be aged 18 or over and a UK resident. You must be able to provide access to your medical records. Cantourage Clinic will review your case and assess your eligibility on DOE’s behalf.

No. Over-the-counter medications do not meet the treatment history requirement. Patients must have tried prescription medications or recommended treatments (e.g. physiotherapy, psychotherapy).

Once you complete the form, you’ll be directed to book and pay for a Welcome Appointment with Cantourage Clinic. This appointment includes:
- A medicines reconciliation
- A review of your current and past treatments
- A request for your medical records
- A full eligibility assessment

No. Cantourage Clinic will contact your GP or healthcare provider and request your records on your behalf after you’ve booked your Welcome Appointment.

Medical records can take up to 28 days to be returned, depending on your GP surgery. However, we’ve been receiving records much quicker in many cases — with some surgeries returning them within 7 days
or even sooner. You’ll be kept informed throughout the process by Cantourage Clinic.

If Cantourage Clinic determines that you're not eligible for treatment following review of your medical records, you’ll receive a full refund for the Welcome Appointment.

No. A prescription can only be issued following an Initial Consultation with a specialist prescriber at Cantourage Clinic, once eligibility has been confirmed.

Product selection will be discussed with your prescriber during your Initial Consultation and tailored to your individual condition and needs.

If you’re unsure how to complete the form, feel free to contact us via [email/contact info]. Alternatively, you can contact Cantourage Clinic directly on 0208 050 9596

Yes. Medical cannabis has been legal in the UK since November 2018. It can only be prescribed by a specialist doctor registered with the General Medical Council (GMC), and it must be dispensed through a pharmacy registered with the General Pharmaceutical Council (GPhC). The medicine must be used only by the person it is prescribed for, and in line with the prescription guidance.

The cannabis plant contains over 100 active compounds called cannabinoids. These interact with receptors in the body known as CB1 and CB2, which help regulate various bodily functions such as:

Nervous system activity

Pain perception

Sleep

Inflammation

Stress response

Mood

Digestion

Immune system function

Medical cannabis may be considered for a range of chronic conditions, particularly when at least two licensed treatments have not worked or have caused severe side effects. Common uses include chronic pain, anxiety, PTSD, and neurological conditions. Suitability is assessed on a case-by-case basis.

We work in partnership with specialist clinics to streamline your journey. Here’s how it works:

1. Register through our approved clinic portal - Click here
2. Submit your relevant medical information
3. Book and pay for your consultation
4. Attend your appointment with a specialist doctor
5. Begin your treatment with support from our team
   
   
   
   
   
   
   
   
   
   

The initial telehealth consultation is £149.

Follow-up appointments are:

£74 with a specialist

£29 every three months if you are a stable patient

For home visits, please contact us directly.

Once approved, your prescription can be fulfilled by a partner pharmacy and delivered directly to your door.

No. In the UK, medical cannabis is not prescribed for smoking. It may be prescribed for inhalation via a dry herb vaporiser, which is a medically approved method. Smoking it — especially mixed with tobacco — remains illegal and may result in prosecution.

CBPM (Cannabis-Based Products for Medicinal use) side effects may include:

Dry mouth

Increased heart rate

Red eyes

Slower reaction times

Memory issues

Anxiety

Coordination problems

CBD-related side effects may include:

Appetite changes

Dizziness

Fatigue

Weight loss

Diarrhoea

Please consult your prescribing specialist if you experience any side effects.

Costs vary depending on the product, dosage, and how often you need to refill. At DOE Medical, we support patients across a range of budgets and work with clinics to ensure access to high-quality care and treatment options.

Some private health insurers may offer partial coverage for consultations or prescriptions. Please contact us directly so we can help you check with your provider.

Cannabis-Based Products for Medicinal Use (CBPMs) are classed as unlicensed “specials” medicines. They are only prescribed when standard licensed treatments have failed or are not suitable. These medicines are not licensed by the UK Medicines and Healthcare products Regulatory Agency (MHRA) but can be legally prescribed under specific clinical guidance.

DOE Medical helps you move from informal or illegal self-medication to safe, legal, and professional treatment. Our partner clinics provide full medical assessments, access to a wide range of regulated cannabis medicines, and ongoing support from qualified healthcare professionals. All medicines meet strict pharmaceutical quality standards.

Yes. Our partnered clinics are registered with the Care Quality Commission (CQC) and offer secure online consultations (telehealth). In some cases, home visits can also be arranged if necessary.